Cookie policy

Effective date: 30 April 2024

Introduction

The Terms of Service constitute a legally binding agreement (hereinafter referred to as the “Terms of Service”) between [BLOCKHOUND name, address, number] (hereinafter referred to as “we”, “us”, and “our”) and a natural person or a legal entity represented by an authorised natural person (hereinafter referred to as “you”, “User”, “your”) and describe the provision of Services alongside with other terms indicated herein.

If you don’t agree with these Terms of Service or any other documents accepted and published by us on the Website, then you are expressly PROHIBITED from using the Services, so you must discontinue your usage immediately.

Services

Services offered by us to the User consist of all services displayed on the website [address] (hereinafter referred to as the “Website”) and provided via the dedicated software, including, but not limited to, tracing, tracking, and facilitating the return or block of virtual assets that includes qualified assistance involving the submission of necessary documents and requests to relevant state authorities, virtual asset service providers and private groups. The provision of services is primarily governed by individual agreements entered into with each User. These agreements establish the specific terms, conditions, and scope of services tailored to the unique needs and circumstances of each User (hereinafter referred to as the “Services”).

We may engage contractors, subcontractors, state authorities, partners and other third parties while providing the Services.

To access the Services, the User must submit the form providing the requested information for the provision of Services. By accessing our Services, the User confirms that he has read, understood, and accepts all the terms of these Terms of Service and our Privacy Policy, Cookie Policy, and other documents accepted and published by us on the Website.

We are not liable for any consequences arising from incorrect or untrue information provided by the User during the course of our Services. Users are responsible for ensuring the accuracy and truthfulness of the information provided, and we shall not be held accountable for any discrepancies.

Term and Termination

These Terms of Service become effective from the date of accessing our Services. These Terms of Service are valid until its termination.​

These Terms of Service may be terminated:

  • By mutual consent. In such a case, depending on who intends to terminate these Terms of Service, we or the User must notify the other by designated e-mail.
  • By us. We have the right to terminate these Terms of Service unilaterally, in case of violation by the User of any provision of these Terms of Service, to prevent any fraudulent, unlawful, or abusive acts or if it is necessary to prevent or stop any harm or damage to us or the public. We inform the User of the facts and reasons for termination by sending a message to the User’s e-mail. These Terms of Service are terminated from the date of sending the notice. In this case, the User has no right to re-enter these Terms of Service and use the Services, except for accessing the Website and User support.
  • By the User. The User has the right to terminate these Terms of Service unilaterally by notifying us to our support: [email address]. These Terms of Service are terminated from the date of our reception of the notice.